Update - Contacted Bilt and they were able to resend my email for the welcome promotion. Apparently, I was enrolled in the promotion but hadn't received the email. So if you don't get the email i advise reaching out to make sure you aren't already enrolled and missing out on your 5 days without knowing it.

I have had to contact their customer service twice already. Once for this and once for a declined charge before I got the card. It was related to two larger charges back to back, so it triggered the fraud alert. But every time I have contacted them, I reached a person instantly and they were able to get me to the people I needed to speak with quickly and get everything resolved.

So far their customer service has been stellar!

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Received the card yesterday on Rent Day. Was able to pay some items to max out the 10k offer, but I still have not received the welcome email with the 5x for five days. Hoping I am targeted and it shows up soon. But wondering what causes some to get it and others to not. My card came via USPS, but it seems others have received theirs via UPS that got the WO/SUB.

I started using my card through apple pay same day I was approved and wonder if that was a mistake. Maybe the welcome offer is to get people using it quickly. But sure there are many reasons.

Would love to get feed back about other's experiences with getting and not getting the 5x five day offers.