FlyerTalk Forums - View Single Post - Duplicate Amex payments 30 May 2023
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Old May 31, 2023 | 10:13 am
  #22  
jday
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Join Date: Feb 2017
Location: London
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Well I must be the unlucky one with Amex customer service. They said there is nothing they can do and I need to call BA. They said if I want to stop the money coming out of my account is to cancel my direct debit and manually pay the lesser amount. Seems like a total faff when I know they can just hold the transactions on their end.

Not looking forward to now calling BA and waiting for hours.
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