FlyerTalk Forums - View Single Post - Duplicate Amex payments 30 May 2023
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Old May 30, 2023 | 3:17 pm
  #3  
BA or bust
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Join Date: Jan 2005
Location: UK
Programs: Mucci. And BA Silver– previous awards - Gold 13, Silver 7, Bronze 4.
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Originally Posted by JD1905
Had this happen twice recently (4 transactions). Raised the dispute with Amex - didn’t realise it was a wider issue and just thought I had been unlucky!

This is how they appeareed on my statement, taken over 2 days.

When I spoke to BA they struggled to locate these transactions and could offer no help. So easier for me to deal with Amex.
Agree, in my experience Amex customer service is brilliant. Far easier to talk to them than hang on the line for hours trying to talk to someone clueless at BA.
BA or bust is offline