Originally Posted by
Mr. BoH
Well… maybe. I think it is an open question whose “fault” this situation is and who should be addressing. But AA is clearly losing business because of it, which I would think they would be concerned about.
From what seems to have been mentioned, it seems that AA has informed agencied in advance of the change - it isn't AA's fault where agencies have chosen not to play along. I would expect that AA is monitoring sales from agencies and seeing any changes