Originally Posted by
arlflyer
Presumably because, with respect to an ongoing situation, they don't want to give away potentially identifiable information and thus lose leverage in any possible exchanges with the hotel seeking to rectify the matter.
Exactly. Since I'm still currently staying here, location is truly irrelevant, other than it's a Homewood Suites surrounded by private office parking lots and shopping plazas with towing 24/7 signs.