Originally Posted by
njvandy
I've been able to "change" my flight on the app to the exact same flight and pocket the trip credit for the difference, no call needed.
OK, so maybe I'm not going crazy...I was gonna say that I feel like I've done what you mentioned: go into the PNR, click on "change," look through the options listed for your existing itinerary. If it's the same price as you bought it, it will show "$0" to change to it. But if the price has gone down, it'll show a "-$" amount. Just make the "change" and trip credit will be added to your wallet.