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Thread: One reservation but two confirmation numbers
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Old May 29, 2023 | 4:41 pm
  #3  
HookEm
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20 Years on Site
 
Join Date: May 2005
Programs: Marriott LT Titanium, Marriott Ambassador, HiltonLT Diamond, AA LT Platinum
Posts: 468
Originally Posted by CanadaDH
That's normal. The one with letters is from the ALL system. The all numeric confirmation is from the Fairmont system. Bookings at many Fairmont, Raffles and Swissotel properties still use the legacy FRHI system. If you book in one system, it still creates a booking in the other.
Thank you, I understand. It seems like it could cause some unnecessary confusion. But you have clarified it for me.
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