FlyerTalk Forums - View Single Post - Problems adding Aeroplan number to LH ticket
Old May 29, 2023 | 12:52 pm
  #32  
The Lev
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Originally Posted by SK AAR
Why not just add during OLCI?(or at the check-in counters). No need to spend time on this in advance.
I can think of a couple of reasons:
  • if you are Star Gold, it seems that LH will often block the seat next to you. They can't do that if they don't know that you are Star Gold
  • It's easy to forget to add that information when you check in. Then you need to go back and apply for credit retroactively
My question is this appears to be a "known issue" for at least four years. LH seems to have every other Star Alliance program automated. Is it really so difficult to add Aeroplan to the drop-down menu in the booking engine?
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