Originally Posted by
FlyToTheMoon12345
After waiting nearly 6 months for what I thought was a standard compensation claim I've been told the following:
The cancellation was due to circumstances completely outside of Emerald Airlines control. We had a fully serviceable aircraft and flight/cabin crew available for your flight, however, due to an administrative delay on the part of our Competent Authority (the UK Civil Aviation Authority), our flight was not permitted to operate on that day.
I would say that obtaining the paperwork required to operate a flight comes within the expectation that the airline take all reasonable precautions to prevent a cancellation. Compensation should therefore be claimable under UK law (not Eu261 as the flight did not touch the EU).