Thanks for the response. Yes, it was voluntary and it was in business class.

I didn’t take the BA option because it would get me in to JFK at 10pm and the event I was attending started at 8:30pm so I would have missed a large part of it.

On a separate note, the cabin crew on the Boston flight were outstanding. But unfortunately every time I fly EI transatlantic I inevitably have issues as outlined above.

Last year I ended up flying to Chicago on one of the ex Qatar A330’s, I lost my seat selection, no WiFi, frozen IFE and lost baggage.