Originally Posted by
donotblink
My claim was initially rejected but was approved after a bit of back and forth. It was on the basis that the cheapest room on the 3rd party site was cheaper than the cheapest room on the Marriott site.
I guess it is for the same type of room - some 3rd party sites use different name. E.g. in a Marriott Suite hotel, they have King Suite and on 3rd party site they have King. When this happens I make a note telling them that there is no regular room in this hotel as it is a all suites hotel.