FlyerTalk Forums - View Single Post - GHA Discovery - Program Questions and Discussion of Benefits and Promotions

May 28, 2023 | 9:33 pm

#274

GalaxyChris

Join Date: Nov 2012

Location: ZRH

Programs: QR Gold / M&M FTL / Marriott Bonvoy Titanium & LTP / Radisson VIP / GHA Titanium

Posts: 760

Hotel deny tier benefit

Quote:

Originally Posted by GHA_Insider

If you make yourself known as a GHA DISCOVERY member at front desk when you check in (or even better in an email to the hotel before arrival) then they should give you your benefits and put your membership number into the system so that you earn D$ and tier status.

I sent a email to the hotel and I get this answer :"Warm greetings from Outrigger Koh Samui Beach Resort. Thank you for your email.
I am pleased to confirm your reservation for stay from Xx June to Xx June. I am also able to add your GHA membership number to your reservation as requested however please allow me to advise that unfortunately as we are not yet a GHA member hotel, there will be no credits, membership tier benefits, nor any record of you stay recorded with GHA. We do apologise in advance for any inconvenience caused to you as a GHA member."

What I find shocking is that Discovery is displayed everywhere on Outrigger website, even the logo global hotel alliance on bottom of the Outrigger Koh Samui hotel page !!! I did not expected that answer at all.

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