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Thread: Capital One points transfer security delay issues.
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Old May 28, 2023 | 4:55 pm
  #30  
ffI
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Originally Posted by MarkP24
Is this still a known issue?
Does Capital One send an email when a transaction is successful or if it fails? On their website my transaction is showing successful (although I don't see the transferred points).
IME, Cap one sends an email when you click on transfer - this was in the early days of Dec 2021 when we pooled family points for an award
In my Emirates 500k case, I got an email but no points. I called C1 - initially they said it is OK then the fraud dept got in the next day
Despite proving legit info, after a week I got an email that it was denied
Luckily my plans had changed - I found 70k AA on QR so I was glad to get the points back!
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