It’s my understanding that a status member, such as Titanium, booking a travel agency rate (such as agoda) will NOT receive D$ but is supposed to receive the status benefits, such as upgrades, early check in, etc. The terms and conditions appear to confirm this and a Discovery customer care agent told me this. What happens if a brand tells me different (ie, I am not eligible to status benefits)? Will GHA contact the hotel to advise the correct program benefits?