FlyerTalk Forums - View Single Post - Renaissance Esmeralda Resort & Spa, Indian Wells, CA [Master Thread]
Old May 26, 2023 | 8:50 pm
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platbrownguy
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Originally Posted by DJ_Iceman
Well done on the room selection and upgrades. That is a nice presidential suite, and seems like a perfect base of operations for a group of friends going to Coachella! I'm glad to hear you had good customer service from various departments of the hotel, particularly on what could have been a "phone-it-in" weekend.

What's all that brown gunk in the pool?
Sand. I took that picture from approximately the middle of the kids beach area (i.e. the area shown in the picture below it), as I was cutting across to the other side of the property. The sand was localized to the kids area.

Also I should mention that housekeeping was amazing. And there were four of us with tons of stuff, but every day we came back to a fresh new home.

Another fun touch that I just remembered was the hotel set up late night "munchie" stations -- pizzas, breakfast burritos, etc., at reasonable prices -- for people coming back from Coachella. These were up and running right by the elevators each night when we came back between midnight and 2 a.m. (We got a pizza the one night we didn't do In-N-Out... nothing amazing, but pretty solid for 2 a.m.).
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