<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Merry:
Oh come on, this is not even worthy of news or discussion.
How many businesses have not failed in some as a result of staff failures?
If you are BA of course you close the F cabin. What is the alternative, headlines about families with children stranded at a sweletering hot Cairo airport as fat-cat businessmen and BA staff live the high-life in First; I missed my honeymoon because of BA; I missed my daughters wedding; didn't get to my job inteview....
Being bumped from First to Club is not the end of the world, if it matters that much you change airline or get the next flight.
In general paying F passengers are more confortable when delayed, they just book into the nearest 5 star hotel, pay on expenses and then have their secretaries argue for compensation from BA.
Isn't it funny how none of the papers managed to get a F passenger to give a quote of complaint.
Most paying F passengers I know, accept that BA is having a tough time, there are sacrifices, and that in general they are grateful there is a First service at all.
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