Originally Posted by
orbitmic
I have a similar confusion on a “straight” ei flight bought with my Ba avios. Ba etix says 20kg checked luggage, ei says nothing (;with their separate booking reference) and hand luggage allowance is even more obscure!!
does anyone know what one gets on ei y within Europe booked as award ticket through Baec? Thanks!!!
Correct.
Although your BA PNR e-ticket receipt says 20kg checked in baggage allowance, EI has their own PNR for your booking which identifies your reservation as a "smart" booking which is an EI HBO booking.
I had this same issue with an avios reward DUB-LPA flight and had to go to a dedicated checkin desk at DUB to get it resolved, which I did in the end after showing my BA e-ticket receipt.