Originally Posted by M60_to_LGA

Well, this is a new problem. I've got a wedding to go to next spring in Sarasota. I went to the Chase portal to try to get rates for the Westin Sarasota - the site told me there was no availability at that hotel. Then I did a broader search for hotels in Sarasota, and I got a message saying there was no availability in the entire city. That seems ... implausible.

I've seen comments from a few posters in the past saying that individual hotels might not be bookable through Chase, but this is the first time I've had any travel portal tell me they won't let me book anything in an entire city. I'm stunned. Could their site be down, or has something happened to the Chase UR system over the past few months to make it wholly unusable?

I've booked a not-insignificant number of hotels with Chase over the past few years, both domestically and abroad, and never had an issue. This is just so freaking weird.

EDIT: I played around with the site a bit more, and I figured out the reason it wasn't showing anything - apparently, my dates were too far out in the future (about 10 months from now). When I plugged in random dates for next month, Sarasota popped back into existence. This seems to be a very unfortunate idiosyncracy of Chase UR, as not only the hotels themselves but also other travel sites such as Expedia have no problems letting you make bookings that far ahead.