No e-tix number on BP for tonight
Morning all,
Apologies if this has been covered already, but I can't for the life of me find anything on this.
I am checked-in to fly tonight, but cannot get a BP on the app which gives me an error message about the e-ticket number missing. Sure enough, the booking details on the app show no e-ticket number. When I e-mail myself the BP, it doesn't have an e-tix number on it (it just says e-ticket: no coupon). The booking confirmation email has an e-ticket number, and the confirmation email for the paid for upgrade does too. Called BA silver line twice, the first time HUACA as the agent didn't understand what I was talking about, the second time I was assured that I could still fly with the boarding pass and that she cannot see anything wrong on her end. Though I have no trust in that as she repeatedly told me both, that I am checked in and that she she sees a prompt for me to check-in which I should try. I vaguely remember that having happened in the past, and at the time I could not fly with the issued boarding pass.
I'd be grateful if someone could let me know whether the second agent was right or whether I have to call BA again. What I would really like to avoid is having to go to the airport early as I am in a total time-crunch today.
Thank you all!
Last edited by Numi; May 24, 2023 at 2:15 am
Reason: fixed typo