Alright it is a little different but "funny". I am a Presidents Circle member with Hertz. For reasons unknown somehow I lurched on to their DNR list too (do not rent.) No one there could reconcile for me how i could at the same time be one of their best customers and worst customers . I had two painful denials of service, late night with kids in tow. I think it is all fixed now but only the next rental will say for sure.