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Thread: Diamond room upgrade policy
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Old May 23, 2023 | 7:50 am
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arlflyer
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Join Date: Feb 2013
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The hotel is gonna do what it wants to do. That is the policy with Hilton in practice.

The Hilton Columbus Downtown has always been stingy with elite benefits. Generally, across the board Hilton has enabled / encouraged properties to be more restrictive with upgrades by rolling out a new suite of pay-to-upgrade functionality in the app and on the website (I'm referring to the new OLCI upselling, not Nor1, which has been around for a long time).
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