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Old May 23, 2023 | 7:30 am
  #3  
aww3583
10 Countries Visited
100 Nights
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10 Years on Site
 
Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,763
Hilton's policy leaves a lot of flexibility for hotels regarding the upgrade policy.

Some hotels have dozens of room types, so being receiving a one-category upgrade may mean you go from a low floor to a high floor, or a parking lot view to a "resort view", etc. The language also says "may receive", so temper your expectations and you'll be happy with whatever may happen.

As a data point... I have 300+ stays and almost 900 nights in the last 10 years. My upgrade rate is < 3% and that's up a good bit over the last 12 months.
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