Originally Posted by
Marriott Bonvoy Lurker II
Dear kumarshah,
If you can send a private message to us with below information, we will be pleased to check on it for you.
Your full name
Marriott Bonvoy account number
The email address associated with your account and the details
Your most recently credited past stay (hotel name and date of stay).
The reservation details with the SNA issue
Best regards,
Carrie L
Specialist Social Media Care
Marriott International
[email protected]
To update on this, App was wrong.
My SNAs cleared today, yay. Hopefully no downgrades will happen during check-in like others are saying here.
Thanks