FlyerTalk Forums - View Single Post - Refund for essential expenses delayed bagage
Old May 22, 2023 | 11:42 pm
  #2  
guv1976
FlyerTalk Evangelist
10 Countries Visited
Community Builder
All eyes on you!
20 Years on Site
 
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 35,051
U.S. DOT guidance for delayed baggage here:

https://www.transportation.gov/lost-...%20liabilities

Taking into account that you will probably get use out of the purchased items well beyond the three days that your one bag was delayed, if you still think that reimbursement of only 60% of your expenses was unreasonable, you can consider filing an air consumer complaint with the DOT.

And, if you paid for the airfare and baggage charges with a credit card that provides supplemental delayed-baggage insurance, you can also consider filing a complaint with the card's insurer for the amount not reimbursed by Frontier.

Good luck!
guv1976 is offline