Originally Posted by
Cbrosius
I just looked at that contract of carriage. Force majeure? They can't just say Act of God like everyone else? So if the delay is due to weather or ATC, Frontier has no obligation beyond offering a refund, is how I read it. If they want to be nice they will offer a seat on next available. I wouldn't count on Frontier helping if worse comes to worse, plan on getting home with my back-up plan, and fight it out with them afterwards to be compensated, and not with those worthless vouchers.
I'm kind of curious about this, too. I almost never book a connecting flight on Frontier -- as it seems kind of crazy to do so -- but I have a transcon award this summer where I do have to connect. It's almost a 3 hour connection (which I only did because 10,000 miles seemed like a steal for a transcon out of SEA this summer). So we should be fine. But given the way Frontier operates, I could easily envision the nightmare of effectively getting stranded in some random city by missing a connection.