Originally Posted by
UAFFSFO
I'm trying to link my Amex Platinum to my Hertz account to get free President's Circle status. My Hertz membership # is only 5 digits, but the enrollment page for President's Circle says that membership number should be 8 digits.
Is it possible that I'm not eligible for President's Circle because I'm under 25 y/o?
If you can’t do it online, call Amex customer service and see if they can manually do it or get Hertz to fix it. You paid Amex for the benefit, so they should do the work to deliver it.