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Thread: Diamond Member Problems with Upgrades
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Old May 19, 2023 | 3:14 am
  #9  
craigthemif
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Join Date: Aug 2011
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Programs: IB+ Gold, TK E+, Hyatt Globalist, Marriott LTP, IHG Diamond
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Originally Posted by nicolas75
  • Complimentary Upgrades to Club rooms, Club REGENT or Club InterContinental rooms / floors do not include Club Level amenities or services, e.g. Club Lounge access, free pressing, airport transportation, etc. Upgrade benefits may not be available at all brands and IHG Residences, including but not limited to InterContinental Residences, voco Residences, Crowne Plaza Residences.

Source
I am perfectly aware of the rules.

I'm just pointing out that what IHG considers to be "an upgrade" is not what many guests would notice as a better room...
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