Originally Posted by
forrestgjf
Xyzzy This info is super helpful! Big thanks!
Unfortunately, the request form kept telling me that “We have found more than one reservation that matches the traveler information you provided.”
I left the ticket number field blank as per some of the previous threads suggested. Any idea why I got this error message?
Did you manage to get your upgrade. I have the same issue and nobody is able to address it. Bought in E class on ANA and trying to upgrade but get the same message. In fact in my case its even morr bizarre. asks me to contact LH. Have no clue why. This is not a LH flight. Ticket bought on ANA and entirely operated on ANA metal. Any thoughts??
Request a PlusPoints Upgrade Award
We have found more than one reservation that matches the traveler information you provided.
Please provide more information in your request. If you do not have additional information or have already provided it, please call Lufthansa and request your booking code. Call 1-800-645-3880 within the U.S., elsewhere visit lufthansa.com for local contact information.