Join Date: Sep 2007
Location: San Francisco & London
Programs: UA1k, Oneworld Sapphire, Hyatt Globalist, IHG DiamondAmb, Hilton Diamond, Marriott LTP,
Posts: 2,065
I stayed here during its opening month a few years back, had a number of issues.
considering going back As flying out from LHR and this is not too far away. From the sounds of it property has not greatly improved service.