Originally Posted by
kindagot
I have a couple of J class awards booked next month on Cathay and was wondering whether I could change the names on the booking to my husband travelling rather than me?
Anyone managed to get an award ticket reissued by phoning in ?
It will be very hard. It's basically re-book and I doubt award space will be made available once you cancelled the old tickets.
In addition, based on my experience likely only a few agents know how to deal with CX.
I've requested for a route change, holding the ticket and waited for over 4 months and nothing happened.
Finally dealt with the problem week when an agent with proficient knowledge was willing to help.