Originally Posted by
Marambio
A couple of anecdotes don't make a dataset but I have never been able to change seats at the airport with UX. Agents say that the seat plan is blocked for them as a way to encourage people to select (and pay for) seats when booking.
Wow, that's good to know, thanks for reporting.
For reference, here is what you are going to get now (I also remember the good old times that you could pick exit row on a 787 on AMS-MAD): Free seats are only behind the exit rows (on a 737, not visible on the map). And there is this cutsie message: "for being elite plus here is your discount"