Originally Posted by
Barkinpark
I guess CX has not learned its IT lessons after the Asia Miles data breach and the Danang error fare scandals.
Even though I had a poor time tonight, it's hard to think of any website that's done a stellar job operating flash sales like this where thousands swarm the site all at one time. The only exception perhaps is companies who do this as part of their core business and have had years to improve, like eBay.