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Thread: Consolidated "Hertz Website Issues" Thread
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Old May 17, 2023 | 4:20 pm
  #61  
TravelinSperry
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Originally Posted by Uriah Heep
And how about this classic, from the dimwits in Hertz IT: Unable to edit reservation - please contact the party you used to book your vehicle. This is on a vehicle booked, you guessed it, on the Hertz website! JFC!!
haha, I got the exact same response, but was trying to cancel, not edit. I finally got it to cancel by going to cancel before I clicked manage reservation and saw the detail page. It was at the basic page prior.

It appears Hertz has rolled out a new reservation page/process online (not app) so perhaps that is what has been causing these issues recently.
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