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Old May 17, 2023 | 1:38 am
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aramis78
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Join Date: Feb 2020
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Poor service in J

I am gobsmacked at a recent flight in J. BOM-DXB with 3 hr 15 min published time, though we landed in 3 hours. First of all one has to deal with the poor 777 configuration.
Orders were taken after take off which was already an indication of how this was going to go. Drinks served one hour after take off. Food came out a good 15-20 mins AFTER captain announces descent.
At that point, confused expressions everywhere, like are we skipping meal service? Yet crew seemed to be walking around doing...something? Finally we were served (and in random order) Luckily I had ordered wine with the meal which was brought out, otherwise there would have been no time, because no refills were offered. Dessert was skipped! Did NOT even bring it out on the meal tray. Just not bothered with dessert I guess. Skipped an entire course.

So disappointing, and they continue to charge eye watering fares in J. And you wonder why they show record profit. Never wasting cash or miles on this experience again, thank you!
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