FlyerTalk Forums - View Single Post - Award Travel Question - Changing Booking through United with travel on ET issues
Old May 16, 2023 | 8:01 am
  #13  
Kacee
A FlyerTalk Posting Legend
30 Countries Visited
1M
All eyes on you!
10 Years on Site
 
Join Date: Apr 2013
Location: PHX
Programs: AA EXP; UA 1MM & PP; Marriott AMB; Hyatt Globalist; Hilton Diamond (Aspire)
Posts: 62,156
Originally Posted by UAL320
So to clarify the ticketing part; when I initially called the United help desk, the agent (and supervisor) looked at the reservation and confirmed the ticket # was good and it probably would just take a few days for ET to edit the reservation on their end. So is that not considered a "ticketed" reservation?
You don't have a ticket until you have a ticket number. When it tickets, the reservation updates to say "ticketed" and UA will send you an email to confirm ticketing. Until then, all you have is an unticketed reservation (which is identified with an alphanumeric code that UA usually calls a "record locator").

Do you have an email from UA with a ticket number? It's a 13 digit number that begins with 016.
Kacee is offline