Originally Posted by stut
I do agree that the airport rarely rates highly among my 'best customer service experiences', even with fluent French.
And sometimes it helps pretending that you do not speak French very well, e.g. the Avis agent in CDG who wanted the names, addresses and phone numbers of friends/family in the US and France before he'd rent to me (because I guess a lot of preferred select Avis customers must steal cars)
A little bit of ignoring and pretending not to understand is sometimes helpful.
