FlyerTalk Forums - View Single Post - Standardized script for Globalist check-in?
Old May 15, 2023 | 5:07 pm
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OhDoctor
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Join Date: Jul 2014
Location: JFK / LGA.. EWR is not part of NYC!
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Standardized script for Globalist check-in?

Recently had three consecutive stays at limited service properties in which the desk agent at check-in simply handed me my key without acknowledging Glob status or even offering a bottle of water -- Hyatt House Mt. Laurel, Hyatt House Carlsbad, Hyatt Place Garden City. I know these are budget properties, and I'm not entitled to any real benefits (and I'm definitely not looking for "upgrades"), but how hard would it be to spend 5 seconds saying something along the lines of: "I see you're a Globalist, thank you for your loyalty. Can I offer you two bottles of water?" Is there really no brand standard greeting at these properties? Has there ever been one?
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