Originally Posted by
PDXPremier
Can you elaborate on why PDBs were the bane of your existence? I assume you mean lack of time and aisle space is an issue but AS clearly does a poor job with this service standard even when there is plenty of time and that's coming from a 75K that doesn't rank PDBs as very high on his list of things he cares about when flying. I really think PDBs have never really been part of the service culture like it has been for years on some of the other carriers.
No, I meant getting getting FAs to comply with the the service guidelines.It wasn't and isn't part of the culture at my other airlines, either
Of course if catering is late, they aren't going to (and shouldn't) take a delay just to serve PDBs. But if the aircraft is catered...
It gets into boarding pay issues that FAs have and I don't want this thread to come off the rails over that (btw spoiler alert, boarding pay does not necessarily result in FAs doing PDBs).
Also to be clear, I am not up to date on the current service guidelines at AS