FlyerTalk Forums - View Single Post - The 2023 BA compensation thread: Your guide to Regulation EC261 / UK261
Old May 15, 2023 | 10:32 am
  #869  
bzado
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Join Date: Jun 2022
Location: Everywhere all at once
Programs: BA Gold; LHW Sterling; SLH Inspired; GHA Plat; HT P9; (ex) AA survivor; Harrods Gold
Posts: 169
Originally Posted by BearX220
I see an awful lot of testimony re: weeks or months' wait in receiving compensation. From the credit-where-credit-is-due desk, I thought I'd chime in to say I filed ten days ago for LHR layover costs (hotel and food) arising from a cancellation / rebooking event; i had the sorry-for-your-cancellation form letter / email back five days later, and the requested reimbursement funds appeared in my bank account this morning.

The flying part was a pretty poor experience but the compensation part has gone honorably and well.
Are you GGL (or above)? My experience was radio silence for months until I filed MCOL, after which they replied within the month. To be fair, the total amount of compensation that I ultimately received was above the statute limitations (but still short of the expenses I incurred).
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