Originally Posted by
Xandrios
Flew Domestic ITA yesterday, on an ITA aircraft...and the service was nill in C. Small 250ml bottle of water during boarding. Nothing else.
I flew some times on Air Nostrum/Hibernian CRJ100 planes (on behalf of ITA) between LIN and BRU and LIN and FRA, in Economy.
Just a glass of water and a salty or sweet snack.
Nothing remarkable in terms of brand image for ITA (and this partially explains why ITA has a market share slightly above 10% in 2022, behind FR, EJ and W6)
They are nevertheless efficient and operations go smooth. Only annoying note for someone: they often require to check in the hand-baggage at gates even when the plane is empty.