I see an awful lot of testimony re: weeks or months' wait in receiving compensation. From the credit-where-credit-is-due desk, I thought I'd chime in to say I filed ten days ago for LHR layover costs (hotel and food) arising from a cancellation / rebooking event; i had the sorry-for-your-cancellation form letter / email back five days later, and the requested reimbursement funds appeared in my bank account this morning.

The flying part was a pretty poor experience but the compensation part has gone honorably and well.