Originally Posted by DroppedSon

Recently completed a weekend stay here as a globalist on cash rate.

Proactively offered an upgrade to a valley view king suite, was also able to get 4 PM checkout which was great for showering after a ski day.

That’s about it in terms of positives. It’s pretty late in the ski season, so the hotel is severely understaffed, could easily spend 5+ minutes waiting at the front desk before anyone would show up. Service was pretty lackluster, Sandy’s waitresses were honestly just rude. Requests for additional towels/water/robes were forgotten several times, and I’ve called in twice now attempting to get an emailed receipt for my stay, have yet to receive it. Similar to other reviews, the stay has not posted to my Hyatt account, and there were several erroneous $40 charges on my folio that the front desk could not explain. Initially the front desk attempted to tell me they were correct, but after they couldn’t figure out what they were there for, it took 10-15 minutes to remove them.

The lift at the property is closed, so it’s no longer a ski-in-ski-out. The hotel offers a shuttle that runs between the property and Olympic Village every 30 minutes, which is somewhat less convenient. The remaining open lifts at Palisades close at 2 PM, so plan accordingly