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Thread: Successful/unsuccessful RU/elite APD upgrades
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Old May 14, 2023 | 5:46 pm
  #473  
Thai-Kiwi
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Join Date: Mar 2005
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Originally Posted by emk24
Date: 13 May 2023
Route: NZ24 AKL-YVR (787-9)
Class upgrade: Y->PE
Type of upgrade: RU
Status: Silver
Result: Unsuccessful, flight was full in PE and J and only a few seats left in Y

I was hoping to try again for my return flight but my account is still showing pending for yesterday’s flight (no other RU available on my account at present). Does anyone know how long it takes for RU to be refunded to your account when unsuccessful?
Welcome to your first FT post!

Usually 2-3 days to return an RU, but can be up to a week. Sometimes, you need to call or msg on WhatsApp.
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