Date: 13 May 2023
Route: NZ24 AKL-YVR (787-9)
Class upgrade: Y->PE
Type of upgrade: RU
Status: Silver
Result: Unsuccessful, flight was full in PE and J and only a few seats left in Y
I was hoping to try again for my return flight but my account is still showing pending for yesterday’s flight (no other RU available on my account at present). Does anyone know how long it takes for RU to be refunded to your account when unsuccessful?