I am pretty sure I have been able to find tickets to Victoria (British Columbia, Canada / YYJ) with last leg on Horizon SEA-YYJ, but now AA.com just errors out. I can find revenue tickets, but I have a bunch of AA miles that I've accumulated over the years and would like to use them.
What makes this so frustrating is that before AS joined oneworld, availability was there, but now that they are in the alliance, the reward availability is GONE
Could this be done over the phone? If so would there be a charge since it cannot be done onliine?