Stayed 6 nights end of April to beginning of May on points, Diamond, 5 nights on one res, 6th night added on a second res.

• Never received an upgrade offer, didn't ask, don't think anything was even available because a big group came in for 2 days right after I arrived. Some genius upgraded me for my 6th night to a "Tropical Villa with pool" despite the front desk telling me there was a note in my file saying I wanted to stay in the same room and they had availability. Had to wait until morning when a manager arrived to undo it.
• You can eat from the first 2 tables of the buffet for diamond breakfast. No third table for diamonds. During busy times I'm sure you could sneak stuff if you wanted but it was never really busy when I was there. It was pretty odd being "checked on" and instead of them looking at me asking how it was they were looking at my plate lol. For like $12 you can pick a hot item from the hot item menu, no offer to add the 3rd buffet table. The fly situation at breakfast was not great, nor was the bird situation. I stayed away from the bread after seeing the birds poking their heads under the napkins thrown over it and when fruit or pastries had more than a few flies I passed on those too. One morning I opened the cage over one of the pastries and it had dozens(yes, plural) of flies inside, a staff member was right next to me and definitely saw, did not care. Lots of dead bugs in the salad the first morning so I avoided it after that. Like I've done the tropics before, Hawaii, Seychelles, so I know more bugs than usual are the norm - but this was ridiculous.
• Food is not a highlight, pretty sure average low end hotels in the US have better food. The pool burger was the best thing I had lol. The prices are obscene as others have reported. Best choice I made was to take the shuttle into town my first full day and grab lunch stuff.
• BYOB. Excellent advise from here, your booze is much better than the stuff they serve. Wine wise it was pretty cheap stuff at really expensive prices. I brought along some vodka and rum and got some soda and juice at the store in town for making my own cocktails. A Yeti wine cooler kept it cool enough at the pool (I didn't use ice obviously)
• You can have them clear out the mini fridge so you can put all your own stuff in it, I asked the front desk the first night to do so
• Friday night show was good, I loved the fire dancers and the men had very high energy. As I was previously advised (facepalm, should have listened to you all!) the food at the show is straight up disgusting, watch the show and order room service after.
• Moldy water- bs it's a "local flavor" to the island water. They are not bothering to maintain their filtration system. I'm admittedly incredibly sensitive to mold in filtration systems, most people usually can't tell when I can (I've come across this stateside) but thankfully I'm not allergic, and they have one helluva mold problem in the hotel's water system. I could taste mold in the tap water and smell it in the shower every time I turned it on, same up at the spa.
• My AC stopped working my third day. They told me I had to be in the room for maintenance to enter. Long story short they took practically my entire day. Absolutely idiotic. It magically got wrapped up after the second visit to the front desk when I demanded another room since it was almost 6pm and I still didn't have AC. Went back to my AC working. Magic.
• This. Is. Not. A. Conrad. Like seriously, I cannot emphasize that enough. There is nothing luxury about this property besides pretty views.

Overall I'm happy I got to go to BoraBora on points but lmao I would never go back to that property unless there is a tide of awesome reviews because of a management change. It has the potential to be great for sure, but it's just tourist trap right now. I cannot believe people pay CASH to stay there. Yikes.

I ended up overnighting at Hilton Tahiti both directions, no regrets. Their food and alcohol were sooo much cheaper than Conrads and both were better quality. Diamond breakfast was much nicer as they didn't care what you ate, it was just the breakfast buffet. Carrefour being across the bridge from the hotel was awesome. I was given 2pm checkout both times as a diamond and upgraded rooms. Did a massage on my departure day which was a great way to kill a couple hours after check-out and gave me a chance to shower before grabbing some dinner and going to the airport. They have a lovely pool!