Originally Posted by
corporate-wage-slave
So that is the basis of your claim, and usually MCOL (or the Scottish Sheriff Court version) is better than CEDR, but CEDR is also an option. The guts of the claim is that this (a) not consequential but due to the failure of BA to allow a rebook either by telephone or by app, contrary to Article 8 of EC261 and (b) under Article 19 of the Montréal Convention (MC99) BA is liable for direct loss damages caused by their actions here.
So I would ask BA to confirm that this is their final position, in order for you to take action under Article 8 of EC261 and Article 19 of MC99.
Thank you! Will let you know how it goes.