Originally Posted by
corporate-wage-slave
Did you specifically ask for a reroute, or did you specifically ask for a refund? There is a key difference, since it's a refund or a rebook, not both.
I didn't get given an choice - couldn't get through on the phone and it ended up being automatically refunded to our corp travel agent (who also tried to get in touch with BA to do a reroute but no luck).
I had to be in Bud for a meeting the thursday so had no option but to do the LH booking.