FlyerTalk Forums - View Single Post - The 2023 BA compensation thread: Your guide to Regulation EC261 / UK261
Old May 12, 2023 | 2:03 pm
  #861  
bdward37
 
Join Date: Apr 2022
Posts: 14
Frankly, I don't know.

The Iceland Air website has a field to input how much you're asking for so I don't know what claim to make in the "Comments" field.

As for whether or not I was denied boarding, I was told my flight was cancelled, then I was put onto another flight. The replacement flight was 3 hours later (Amsterdam flight). But then I found out my initial flight wasn't actually cancelled. It boarded and took off before my very eyes. I was never given an explanation, so I assume I was denied boarding.

So I don't know which one to claim, the delay, or the boarding denial.
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