Originally Posted by
flarmip
They are correct on both counts. EU261 is not a simple law to get to grips with, as so much of it is based on precedent rather than being explicitly written in the statute.
Thanks! Okay, I'm at a bit more of a crossroads than I thought. I left from Boston (USA) had a layover in Amsterdam, and my final destination was Scotland. Is Scotland within the EU/EAA? I'm trying to decide on my best course of action for this claim, it's a bit of a complicated process. I can technically claim either a 3 hour delay, or a denial of boarding AND a 3 hour delay. According to the articles I'm reading, it sounds like denied boarding is handled differently, but on the Icelandair page it's treated the same as a delay.
Based on this list:
- A. Three (3) hours for Flights of 1,500km or less (EUR 250)
- B. Three (3) hours for Flights between 1,500km and 3,500km and flights within EEA of more than 1,500km (EUR 400)
- C. Three (3) hours for flights more than 3,500km not falling under A or B (EUR 300).
- D. Four (4) hours for flights more than 3,500 km not falling under A or B (EUR 600) (1 km = 0.62 miles).
What claim should I make for a flight that was initially going from:
Boston - Reykjavik (layover) Reykjavik to Glasgow
but changed to
Boston - Amsterdam (layover) Amsterdam to Glasgow, resulting in an arrival 3 hours later than initially booked? B or C?